Dispute Payment
A customer can dispute a payment if he/she is not satisfied with the work.
After disputing the payment, the customer can negotiate the amount with you in the negotiation section. If you are not happy with the outcome, mark the dispute as NOT SETTLED. Then click on the ‘Send to admin’ option. Afterward, the dispute will be escalated and handled by the FST admin. The administrator will assist in mediating to achieve a mutually agreeable solution for you and the customer.
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