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FAQ
We have answered the most asked questions to clear all your doubts and queries.
FST do not charge customers any fee for connecting you with professional technicians. The technicians pay a fee for every work they get on FST.
Yes, your payment is held in escrow until the job is completed to your satisfaction. We use only secure payment gateways e.g Stripe to ensure all transactions are safe.
FST values customer satisfaction. If you are not satisfied with the service, please contact our support team who will assist you with the resolution process.
All technicians on FST are pre-screened for their skills and expertise, we have engaged the the technicians while working with other customers. They are also rated by customers after each job, helping you make an informed choice.
Once a service request is posted, eligible technicians can place bids. You can then choose the best bid based on price, technician qualifications, and reviews.
FST accepts various payment methods including credit/debit cards. Contact us for bank transfers.
Yes. After you post a service request, you'll receive bids from technicians. You can review their profiles, ratings, and bids to choose the one you prefer.
FST uses an AI-driven algorithm that considers factors like technician skills, proximity, ratings, and availability to provide you with the best matches.
Log in to your account, click on "Post a job" from the top menu. Fill in the necessary details about the job and submit.
Typically, you should receive bids within a few minutes to 2 hours of posting your request. However, response times may vary depending on the type of service requested and availability of technicians.
Once you're logged in, go to "My Account" and select "Add Funds". Follow the prompts to add the amount you want.
FST has a broad network of technicians across major cities in Europe. If you have specific location that are now included in our country and city list -related questions, please contact our support team for more information.